Shipping Policy
Processing Time
All of our desserts are handcrafted fresh to order. Please allow 1–3 business days for preparation before shipping. Orders placed on weekends or holidays will be processed the next business day.
Local Delivery
We offer local delivery within 100 miles of Charleston, South Carolina.
Delivery rates are calculated at checkout based on distance and order size.
Once your order is ready, we’ll contact you to schedule a convenient delivery time.
If you are located outside this radius, please choose nationwide shipping at checkout.
Shipping Methods
We use insulated packaging and ice packs to ensure that your desserts arrive in perfect condition.
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Standard Shipping (1–3 business days)
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Express Shipping (1–2 business days) – Recommended for warmer regions.
We currently ship within the United States only.
Shipping Costs
Shipping costs are calculated at checkout based on your location, order weight, and delivery method.
Receiving Your Order
Please ensure someone is available to receive your package. The Dessert Garden is not responsible for delays or damages caused by the carrier, incorrect addresses, or unattended deliveries.
Local Pickup
Local pickup is available in Charleston, South Carolina, by appointment only. You can select this option at checkout.
Damaged or Lost Packages
If your order arrives damaged, please contact us within 24 hours with photos of the package and product. We will do our best to resolve the issue quickly.
Contact Us
For any shipping questions, reach us at:
info@thedessertgarden.com
843-340-4490
Charleston, SC, USA